The following information is available to help guide you through the death claims process. You can begin the claims process by contacting us. You may also contact the financial or insurance professional from whom the contract or policy was purchased, if you prefer. To contact us:

We will need the following information to complete your death claim:

  • Name of deceased
  • Contract or policy number(s)
  • Date of death
  • Date of birth and/or Social Security number (SSN) of deceased
  • Certified copy of death certificate
  • Completed beneficiary claim form
  • Additional forms may be needed in certain circumstances

By phone

Monday – Thursday
7 a.m. to 6 p.m. CT

7 a.m. to 5 p.m. CT

(Fixed Annuities, Fixed Index Annuities, Life Insurance)

(Variable Annuities)


You can also begin the claims process online by answering a few questions about the deceased.

Start a claim online

Frequently Asked Questions

The beneficiary claim form needs to be completed in full by the named beneficiary and returned with one copy of the certified death certificate. Please contact us to obtain a beneficiary claim form. In some cases, such as a Minor Beneficiary, Trust Beneficiary, Estate Beneficiary, Foreign Beneficiary, Plan Beneficiary, additional documents will be required. Please contact Allianz for specific details.

Please contact Allianz for your specific information. You'll need to have the contract number or Social Security number (SSN) of the deceased available.

Once Allianz has received all required documents, we attempt to process all claims within 10 business days and always within state and federal compliance guidelines.

Annuities are classified into two basic types: tax-qualified and non-qualified,depending whether the annuity was an IRA or held in an employer-sponsored plan or was not in a tax-qualified arrangement.

Tax-qualified annuities, such as some IRAs, are generally funded with pre-tax dollars. This means taxes were not paid on the money before it was put into the annuity. Therefore, state and federal income taxes are generally due on the entire amount – both the initial paid premium and all increases in value – when the money is taken out. Different rules apply to Roth IRAs which are tax-qualified but are purchased with after-tax dollars.

With a non-qualified annuity, income taxes were already paid on the money before it was put into the annuity contract. Therefore, the money put into the non-qualified annuity contract is not subject to taxes. However, any increase in value on that money is taxable when it is received.

Annuity Contract – If the annuity contract is a non-qualified annuity, any amount over the owner's cost basis in the contract is taxable as ordinary income. If the annuity contract is a tax-qualified annuity, such as an IRA, the entire amount of the death benefit will generally be taxable. Different rules apply to Roth IRAs. The death benefit from a Roth IRA may be income tax free if certain requirements are met.

Life Insurance Policy – The death benefit is generally not taxable to you. However, any interest credited to the policy after the death and paid as part of the death benefit may be taxable.

Yes and No. The taxation of the death benefit proceeds for annuity payments is affected by the length of time between the date of death and the date the first payment goes out:

  • Non-tax qualified annuities – Your first payment must be made within one year from the date of death in order to spread the taxation over the duration of the annuity payments. If the first annuity payment is made after one year from the date of death, we will report the entire taxable portion of the death benefit in the year in which the first payment is made.
  • Tax qualified annuities – Your first payment must be issued by December 31 in the year after the death in order to avoid potential tax penalties from missed Required Minimum Distributions (RMDs). Any missed or late RMD payments must be distributed at the time of claim processing. Beneficiaries may be subject to a 50% IRS tax penalty on undistributed RMDs.

Please see your tax advisor regarding the time limits that apply to various options. If a claim isn't filed within a certain number of years it is escheated to the state in accordance with state requirements.

If you still have questions about the death claim process, please contact us for more information.

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