Allianz Life Insurance Company of North America

Claims Information

The following information is available to help guide you through the death claims process. You can begin the claims process by contacting us. You may also contact the financial or insurance professional from whom the contract was purchased, if you prefer. To contact us:

We will need the following information to complete your death claim:

  • Name of deceased
  • Contract number(s)
  • Date of death
  • Date of birth and/or Social Security number (SSN) of deceased
  • Certified copy of death certificate
  • Completed beneficiary claim form
  • Additional forms may be needed in certain circumstances

By phone

Monday – Thursday
7 a.m. to 6 p.m. CT

Friday
7 a.m. to 5 p.m. CT

800.950.1962
(Fixed Annuities, Fixed Index Annuities, Life Insurance)

800.624.0197
(Variable Annuities)

Online

You can also begin the claims process online by answering a few questions about the deceased.

Start a claim online

Frequently Asked Questions

What is needed to file a death claim?

The beneficiary claim form needs to be completed in full by the named beneficiary and returned with one copy of the certified death certificate. Please contact us to obtain a beneficiary claim form. In some cases, such as a Minor Beneficiary, Trust Beneficiary, Estate Beneficiary, Foreign Beneficiary, Plan Beneficiary, additional documents will be required. Please contact Allianz for specific details.

What if I have questions about my death claim or available benefit payment options?

Please contact Allianz for your specific information. You'll need to have the contract number or Social Security number (SSN) of the deceased available.

Once I've submitted my beneficiary claim form, how long will it take to process?

Once Allianz has received all required documents, we attempt to process all claims within 10 business days and always within state and federal compliance guidelines.

What is the difference between a tax-qualified and non-qualified annuity contract?

Annuities are classified into two basic types: tax-qualified and non-qualified,depending whether the annuity was an IRA or held in an employer-sponsored plan or purchased with after-tax dollars.

Tax-qualified annuities, such as some IRAs, are generally funded with pre-tax dollars. This means taxes were not paid on the money before it was put into the annuity. Therefore, state and federal income taxes are generally due on the entire amount – both the initial paid premium and all increases in value – when the money is taken out. Different rules apply to Roth IRAs which are tax-qualified but are purchase with after-tax dollars.

With a non-qualified annuity, income taxes were already paid on the money before it was put into the annuity contract. Therefore, the money put into the non-qualified annuity contract is not subject to taxes. However, any increase in value on that money is taxable when it is received.

What portion of my death benefit is taxable?

Annuity Contract – If the annuity contract is a non-qualified annuity, any amount over the principal is taxable as ordinary income. If the annuity contract is a tax-qualified annuity, such as an IRA, the entire amount of the death benefit will generally be taxable. Different rules apply to Roth IRAs. The death benefit from a Roth IRA may be income tax free if certain requirements are met.

Life Insurance Policy – The death benefit is not taxable to you. However, any interest credited to the policy and paid as part of the death benefit may be taxable.

Is there a time limit for filing a death claim?

Yes. To elect an annuity payment option, an election and payment must be received within a specified time period:

  • Non-qualified Annuities – If an annuity option is elected, then in accordance with Internal Revenue Code Section 72(s), the first annuity payment must be made prior to the one year anniversary of the date of death
  • Tax-qualified Annuities – The first annuity payment must generally be received by December 31st of the year following the date of death
  • Life Insurance – There is no time limit for filing a death claim

Please see your tax advisor regarding the time limits that apply to various options. In the event the death benefit is not claimed by the named beneficiary, we follow state regulations for unclaimed property.

If you still have questions about the death claim process, please contact us for more information.


› Return to top