Information and updates from Allianz Life regarding COVID-19
We are here for our customers and the community
A message from our CEO
These are extraordinary times. And through it all, we continue to honor the commitment inherent in our mission – we secure your future – to our customers, distribution partners, employees, and community. We appreciate the trust you have placed in us, and we’ll continue to work hard to earn it.
- Walter White, President and CEO
How is Allianz Life helping the community?
Allianz Life is committed to supporting our community. The COVID-19 crisis brings urgency to that commitment.
Helping the Midway community near Allianz Field
In June, we hosted a Free Farmers Market at Allianz Field, where community members were able to receive a full box of assorted food items, including fresh produce, meat, and dairy. In addition, we also announced a $50,000 donation match for contributions to Keystone Community Services to help provide access to healthy food for those living in the area. Last, we teamed up with Minnesota United, donating $75,000 to the Neighbors United Funding Collaborative to support area residents, local businesses, and organizations during the COVID-19 pandemic.
Donating to food banks that our neighbors rely on
Since the start of the pandemic, we have donated $100,000 to local food shelves to ensure our community neighbors retain access to food. Our partner organizations, PRISM and Second Harvest Heartland, each received a $50,000 donation. We also provided a $20,000 emergency grant to support Metro Meals on Wheels to help ensure individuals and families continue to receive meals during this time.
Making a difference in our community
So many organizations are looking for support during this challenging time, including those that serve diverse communities that are disproportionately impacted by COVID-19. To help, we’ve made donations to Summit Academy OIC, Black Women’s Wealth Alliance, and the Neighborhood Development Center. We also donated $5,000 to YouthLink, which provides a safe place for young people seeking help in our community. In addition, the Allianz Foundation of North America made a matching grant, for a total of $10,000, on behalf of all Allianz Group employees in our community.
See how the Allianz global community is making a difference
Allianz for Life is a global initiative that features stories on how the collective actions of people around the world can provide support in times of crisis – from small acts, to big initiatives.
Other COVID-19 FAQs
Our highest priority is the health and well-being of our customers, partners, and employees during these extraordinary times. We are remaining fully operational to support all customers and their financial professionals with normal access to our products, services, and support channels. In addition, we are making sure financial professionals who work with Allianz Life have access to collaboration technologies to stay connected with clients.
With the evolving impact of COVID-19, we continue to work with customers and financial professionals to ensure they understand contract/policy terms and benefits that may assist them during these difficult times. We strongly encourage all customers to consult their financial professionals about their unique personal needs and situation.
We are taking the utmost care for the health and safety of our employees and their families. We quickly transitioned into a work-from-home environment with the majority of our employees working remotely. In addition, we continue to identify and provide new tools and technologies to help us stay connected with each other and our customers. We’ve also adjusted our approved leave policies to ensure employees who are ill can take the time they need to recover, and have access to additional personal time as required to support the needs of their family and loved ones.
We encourage you to talk with a financial professional about the role an annuity can play in your overall financial plan. They can offer important benefits to help you accumulate for retirement, provide a level of protection for your savings, and offer guaranteed income for life. Learn more about annuities.
To review your RMD payment schedule, register or log in to the Allianz Life website (www.allianzlife.com). RMD information is displayed on the Policy Detail screen under Accounts. As a reminder, under the SECURE Act of 2019 individuals turning age 70½ in 2020 are not required to begin taking RMDs until the year of attaining age 72 (first RMD due by April 1 of the year following the year of attaining age 72). Please see information in the above question for details on how to terminate a payment. We encourage you to contact your financial professional before making any final decisions regarding RMD.
Malicious actors and threats increase during times of crisis, particularly in the current environment. In addition to our overall guidance for consumer protection, the Department of Justice recommends all Americans take precautionary measures to guard against known and emerging scams related to COVID-19. Here is an abbreviated list:
- Independently verify the identity of any company, charity, or individual that contacts you regarding COVID-19.
- Check the websites and email addresses offering information, products, or services related to COVID-19. Be aware that scammers often employ addresses that differ only slightly from those belonging to the entities they are impersonating. For example, they might use “cdc.com” or “cdc.org” instead of “cdc.gov.”
- Be wary of unsolicited emails offering information, supplies, or treatment for COVID-19 or requesting your personal information for medical purposes.
- Research any charities or crowdfunding sites soliciting donations in connection with COVID-19 before giving any donation.
- Be cautious of “investment opportunities” tied to COVID-19, especially those based on claims that a small company’s products or services can help stop the virus.
If you suspect the fraud is related to your Allianz Life policy or contract, please contact us at 800.950.1962. Otherwise, you can report suspected fraud by calling the National Center for Disaster Fraud (NCDF) hotline (1-866-720-5721) or by e-mailing the NCDF at disaster@leo.gov.
